Frequently Asked Questions - Marbella Marbella Boat Charter | compare Marbella yacht charters

Question 1

Is it necessary for me to be concerned about becoming seasick?

Accepted Answer

Please visit your physician before your tour, follow their advice, and carry any medications that they prescribe. Please don't overdo it on the alcohol the night before!

Question 2

What is the difference between a Private Charter and a Regular/ Shared/ Public Charter?

Accepted Answer

We only provide private charter in most regions, which means a boat trip with no other passengers, you rent out the entire boat with a Captain/ skipper just for your own group/ party.

Yet in some regions, we do also provide shared charters. A shared charter is a fantastic choice if you would like to interact with new people and make new friends. Moreover, it reduces the cost of the trip.

Question 3

Do you offer bareboat charters?

Accepted Answer

Yes, we do offer bareboat charters in a few areas. By selecting the "BAREBOAT CHARTER" category, you may choose an ideal boat for your next vacation.

If you find that there isn't a boat listed under this category yet, please let us know and we'll try our best to recommend you one based on your preferences.

Question 4

What information do you need from me to send me a quote for a boat charter?

Accepted Answer

Please go to our website, select the boat of your choice, fill out the short booking form, and click the "request availability" button, or contact us and let us know what type of boat you prefer, as well as the day and time you would like to book your boat charter. How many passengers will be there, and the number of hours required/ time duration of the boat charter? Please also let us know your preferred type of trip/activities, such as snorkeling, fishing, sailing, cruising & sightseeing, sunset, special occasion celebration, and so on.

Question 5

What are your payment terms?

Accepted Answer

Our payment terms are stated on our website. This varies depending on the charter company and the region. If you have any queries concerning the payment terms of your chosen boat, please contact us. OR, as soon as we receive your boat charter inquiry, we will inform you of the payment terms, if they differ from the ones stated on our website!

Question 6

What is your Cancellation & Refund policy?

Accepted Answer

We collaborate with leading charter operators all around the world. Our cancellation and refund policies vary according to the charter operator and the region. Please contact us if you have any questions about the cancellation and refund policies of your chosen boat.

Question 7

What is your cancellation policy in the case of inclement weather?

Accepted Answer

If you are afraid about the weather, please contact us/ the captain before your trip. The captain will decide based on the radar/ weather forecast. If your trip is canceled due to inclement weather, and you are unable to reschedule your trip, you will get a full refund.

Question 8

What COVID-19 safety precautions do you have onboard?

Accepted Answer

For COVID-19 safety precautions, we adhere to all state SOPs and guidelines. Our boats and equipment are properly sanitized, spacious, and feature an open seating area with lots of space to move around. Please remember to use a face mask when checking in onboard!

Question 9

What are we expecting you to do when you return home to help us in enhancing our services?

Accepted Answer

- Please don't forget to let us know about any issues you have while on board!
- Comments and suggestions are always welcome - we're always happy to hear from you!
- To post on our Facebook & Instagram pages, we'd love to see your best shots! Most people enjoy seeing "real" shots, so please share with us your best ones!

Question 10

What types of boats do you have available?

Accepted Answer

We have a wide range of sailing/power boats/yachts/catamarans to choose from.

Question 11

How many passengers/guests can be accommodated on board?

Accepted Answer

This information is available on each boat page. It will be dependent on the boat size and permission from naval authorities. If you have any queries concerning the capacity of the boat you have selected for your trip with us, please feel free to contact us.

Question 12

What do you provide on board?

Accepted Answer

We provide the appropriate amenities to make your charter with us exceptional! This will depend on the type of trip you've booked and the services you've selected!

Question 13

How are the rates determined?

Accepted Answer

The number of passengers, the season, and the number of hours required all affect the price. Please contact us or submit a boat charter request and get the most accurate quotation.

Question 14

What should I bring on board with me?

Accepted Answer

Sunglasses, Sun Cream, Glasses (if you need them), a Camera (in a waterproof bag) OR a waterproof camera, sun hats, caps, Towels, Medications, if necessary (if you get seasick, you should speak with your pharmacist about possible remedies), CASH/ local currency to pay for balances and provisioning as well as gratuities and tips!

Question 15

What should I avoid bringing with me on board?

Accepted Answer

Please do not bring any valuables that are not absolutely necessary. The boats have limited storage space, please only bring the essentials with you on board!